FREE Shipping on Orders Over $99 | Use Code Vibe20 for 20% Off! | Customer Service 317-419-9312    •    FREE Shipping on Orders Over $99 | Use Code Vibe20 for 20% Off! | Customer Service 317-419-9312    •    FREE Shipping on Orders Over $99 | Use Code Vibe20 for 20% Off! | Customer Service 317-419-9312
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Shipping & Returns

Everything you need to know about our shipping and return policies.

Shipping Policy

Standard Shipping: 5–7 business days — FREE on orders over $75. $6.99 flat rate on orders under $75.

Express Shipping: 2–3 business days — $12.99 flat rate.

Overnight Shipping: Next business day — $24.99 flat rate.

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

You will receive a confirmation email with tracking information once your order ships.

During high volume periods (sales, launches), processing may take up to 3 business days.

Order Tracking

Once your order ships, you will receive a tracking number via email.

You can track your order directly on the My Orders page after logging in.

If you haven't received tracking info within 3 business days, please contact our support team.

Return Policy

30-Day Return Window: We accept returns within 30 days of delivery.

Eligibility: Products must be unopened, unused, and in original packaging.

Non-Returnable: Opened supplements, sale items, and gift cards cannot be returned.

To initiate a return, contact us at support@pushmax.com with your order number.

Refunds

Approved refunds are processed within 5–7 business days to your original payment method.

Shipping costs are non-refundable unless the return is due to our error (wrong or damaged item).

For damaged or defective products, we will send a replacement or issue a full refund at no cost.

Exceptions & Notes

We are not responsible for delays caused by carrier issues, weather, or customs for international orders.

Push Max currently ships within the United States only.

For any questions, reach us at support@pushmax.com or call +1 317-419-9312.

Last updated: March 2026

The Vibe Smoke Shop

Your local smoke shop for Delta, Disposables, E-Cigs, Glass, Hookah, Tobacco and more. Serving Martinsville, IN.

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317-419-9312
957 E South St. Martinsville, IN 46151

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